Shipping Policy

Production time

Standard production is about 2 weeks from the moment you approve your mockup (faster turnaround available with express shipping). Production starts at approval, not at first enquiry.

Express turnaround

Tours, festivals and races work to fixed dates, so tell us the date when you request the quote. We confirm in writing whether it is achievable before you pay.

Delivery

Bandanas ship boxed by ground carrier, typically 2–5 business days in transit. They pack flat and light, so even large runs ship cheaply and rarely need a pallet. Tracking is sent as soon as the shipment leaves.

Addresses and split shipments

Check the shipping address before approval — carriers charge to redirect in transit and we pass that through at cost. We can split a run across tour dates or venues; give us the breakdown when you order.

Lost or damaged shipments

If tracking stalls or a carton arrives damaged, send photos and we open the carrier claim and reprint or refund the affected portion.